Faq

This is our column of frequently asked questions and your responses on our part. If you have any questions, try to find them here before contacting us.

Common questions and answers

What is the working time?

We work 24 hours a day, 7 days a week, 365 days a year – including holidays.

Prices are per person or per vehicle?

The prices are for the vehicle with specified number of passengers.

What is “VIP transfer”?

VIP transfers transport where passengers don’t need to share the car with someone else, and the car is Mercedes E 200 or similar. Once you arrive at the airport you will not have to wait for other passengers. English speaking driver will be waiting with a sign with your name and then transport you to the address you provided. Any additional services are listed in the confirmation you receive when ordering service.

What type of vehicles (cars) are used for transfers?

For all transfers are used cars, minibuses and buses depending on the type of transfer. All vehicles are air-conditioned.

Also, they meet all safety requirements.

When the individual passenger or group of passengers don’t need to share the car with someone else. Once you arrive at the airport you will not have to wait for other passengers. The driver will be waiting with a board with your name and then you ship it to the address you specify. Any additional services are mentioned in the confirmation you receive when ordering service.

Before you place an order

What do you mean by “support for luggage”

The driver will help you place your luggage in the vehicle and will carry it from the car to the entrance of the hotel upon arrival, and from the car to the terminal when leaving.

I have a lot of luggage, bicycle, pet, is there enough space?

If you travel by bike or a lot of luggage, please let us know in advance or fill in this reservation.

What is the duration of the journey from Sofia Airport to Sofia?

Normally 30 minutes to the city center during peak hours when road conditions are complicated, these periods may vary. For other cities and resorts do not hesitate to ask us.

Do you offer other types of transfers except transfers to and from the airport?

Yes of course, we travel to cities and resorts in Bulgaria and abroad, if your destination is not included in transfers from Sofia, Povdiv, Burgas, Varna, Bansko  etc. please contact us or send us an inquiry.

Can I cancel my reservation? Is it free?

Cancellations can be made 24 hours before the  arrival time, free. Read Rules & amp; Conditions for transfer to Bulgaria.

If you have been useful please share it with our future clients as leave comments and experience on  page for comments.

If you have not found the necessary information about our Transfers to / from the airport and cities in Bulgaria do not hesitate to contact us.

Before travel

Is there a surcharge if my flight is delayed?

Our pricing is very competitive. The proposed price is the price you pay, no hidden costs for luggage, tolls, fuel!

What happens if my flight is delayed?

We monitor your flight on the Internet and from our airports as well, so that we are aware if you arrive later. Whether one hour or 6 hours late, we will transfer you.

In what currency you prefer

We prefer payment in BGN. (So you do not lose money in exchange) but we will accept euro, British pound and US dollar.

How to make a reservation

Make an online reservation using the form on the site.

Prices are per person or per vehicle?

The prices are for the vehicle with specified number of passengers.